# New Vision Advisory > Australian business advisory practice led by Chris Brown, CEO and founder of New Vision Group. Helps owner-led service businesses (1 to 30 people) with strategy, growth, referral systems, CRM and AI automation, hiring, offshore staffing and pricing. Based in Norwest, NSW, serving clients Australia-wide by phone and video. - Contact: 0433 181 544, chris@newvisionfinancial.com.au, PO Box 6665, Norwest NSW 2153 - Engagements: Strategy Session, 90-Day Growth Sprint, Advisory Retainer, and fixed-fee one-off projects quoted within two business days - Parent group: New Vision Group (https://www.newvisiongroup.com.au) - Scope: general business and operational advice only, not financial, credit, tax or legal advice ## Key pages - [Home](https://www.newvisionadvisory.com.au/): services, engagements, free 90-Day Business Reset guide, business health check, quote request and contact - [Insights blog](https://www.newvisionadvisory.com.au/blog/): practical articles for owners of service businesses - [Sitemap](https://www.newvisionadvisory.com.au/sitemap/): every page and article ## Articles - [Do you need a business advisor? How to choose the right one](https://www.newvisionadvisory.com.au/blog/choosing-a-business-advisor/) (2026-09-01): A business advisor is worth it when you are stuck on decisions, growth has stalled, or you are about to make a big change such as hiring or launching something new. Choose someone who has built and run a business similar to yours, offers fixed fees, gives direct opinions and helps you implement, not just plan. - [Growing a rent roll through referrals: lessons for property managers](https://www.newvisionadvisory.com.au/blog/grow-rent-roll-referrals/) (2026-07-14): Boutique agencies grow a rent roll mainly through landlord retention and referrals. Respond quickly, keep vacancy low, communicate proactively, and ask satisfied landlords and local partners for introductions. Every retained landlord is also a potential source of new properties. - [Where AI actually saves time in a small service business](https://www.newvisionadvisory.com.au/blog/ai-for-small-service-businesses/) (2026-05-26): AI saves the most time in small service businesses on writing and admin: drafting emails, summarising calls and meetings, creating first drafts of marketing content, and preparing documents. Treat AI as a fast junior assistant whose work you always check, and start with one repetitive task before expanding. - [How mortgage brokers can grow without working more hours](https://www.newvisionadvisory.com.au/blog/grow-mortgage-broking-business/) (2026-04-14): Mortgage brokers grow without adding hours by building a referral partner network, staying in touch with existing clients for refinancing and future purchases, delegating processing to a trained support person, and automating client updates. The existing client book is usually the most underused source of growth. - [Setting up a CRM pipeline that small service businesses actually use](https://www.newvisionadvisory.com.au/blog/crm-pipeline-stages/) (2026-03-03): A useful CRM pipeline has five to seven stages that match how clients really buy from you, such as new enquiry, contacted, consultation booked, proposal sent, won and lost. Keep stages simple, automate the follow-up between them, and review the pipeline weekly so the CRM becomes the single source of truth. - [How to test a new business idea before spending money on it](https://www.newvisionadvisory.com.au/blog/test-a-business-idea/) (2026-01-20): Test a business idea by talking to at least ten potential customers about the problem, describing the offer in one sentence, and asking for a real commitment such as a deposit, booking or signed expression of interest before building anything. If people won't commit, change the idea before spending money on branding or software. - [Working with offshore staff: what works for small businesses](https://www.newvisionadvisory.com.au/blog/working-with-offshore-staff/) (2025-11-18): Offshore staff work well for small businesses when the role is process-based, the tasks are documented, communication rhythms are clear and security is set up properly from the start. Start with well-defined work, measure output rather than hours, and treat offshore team members as part of the team, not a cheap add-on. - [Why a small price increase usually beats cutting costs](https://www.newvisionadvisory.com.au/blog/pricing-small-price-increases/) (2025-10-07): A small price increase usually adds more profit than cutting costs because almost all of the extra revenue flows straight to profit, while cost cuts are limited and can affect service quality. Review prices by working out profit per hour for each service, then adjust the services clients value most. - [Your first hire: who to bring on first and how to make it pay](https://www.newvisionadvisory.com.au/blog/first-hire-small-business/) (2025-08-26): Your first hire should take over the work that most limits your ability to earn, which is usually admin, processing or client support rather than sales. Hire when you are consistently turning work away or spending more than 10 to 15 hours a week on tasks someone else could do, and document those tasks before the person starts. - [How to build a referral system instead of waiting for referrals](https://www.newvisionadvisory.com.au/blog/build-a-referral-system/) (2025-07-15): A referral system turns word of mouth into a repeatable process. Identify your top five referral sources, make it easy for them to refer, stay in regular contact with a genuine reason to talk, and thank them every time. Most referral-led businesses grow by looking after a small number of people very well. - [The five-number weekly scorecard every service business needs](https://www.newvisionadvisory.com.au/blog/weekly-business-scorecard/) (2025-06-03): A weekly business scorecard tracks five numbers: new leads, appointments or consultations, conversions, revenue invoiced and cash in the bank. Reviewing the same five numbers at the same time each week shows trends early, so you can fix a slow pipeline weeks before it shows up in your bank account. - [How to write a one-page business plan you will actually use](https://www.newvisionadvisory.com.au/blog/one-page-business-plan/) (2025-04-22): A one-page business plan lists three outcomes for the next 12 months, the one number that proves each outcome, the quarterly priorities that drive them, and the things you will stop doing. It works better than a long plan because you can review it weekly and everyone in the business can remember it.